Latest news (Community)

Web chat and WhatsApp now available!

South West Water have recently added the LivePerson webchat and WhatsApp to our array of communication methods, allowing customers to ask questions via the website and their phone, making things easier for them if they do not wish to utilise the call centre.

Launch of our new BEC online calculator

Our new online calculator from Policy in Practice will support us in conducting customer Benefit Entitlement Checks (BECs) and assessing applicant eligibility for our tariffs, WaterCare and WaterSure.

South West Water to kick-start careers for region’s unemployed young people

South West Water is providing jobs for 50 unemployed young people across the region as part of the Government’s new Kickstart scheme.

South West Water funding to provide fun and progressive activities for children with special needs

Children with special needs and disabilities will enjoy year-round support through out of school activities in Exeter thanks to a £5,000 grant from South West Water.